Delivery & Returns

SHIPPING

  • This website delivers to Saudi Arabia only.
  • Due to the current global crisis deliveries may be delayed, as we are now operating with restricted delivery times.
  • If there is no one at the address given who is able and competent to accept delivery of the products, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of the products.
  • We are proposing 1 type of shipping method: 
  • Standard delivery: Delivery will be done within two (2) to seven (7) days from the receipt of your order.

SHIPPING FEES

Due to the current global crisis, we will be offering complimentary shipping for all standard orders

RETURNS POLICY

  • Should you ever purchase anything from the Yves Saint Laurent Beauty eCommerce website (yslbeauty.sa) that is not pleasing to you, you may return it for a full 100% refund via Yves Saint Laurent Beauty's eCommerce website within 14 days. Products sold via yslbeauty.sa may not be returned to other store locations.
  • Yves Saint Laurent Beauty products purchased in all other locations may not be returned to the Yves Saint Laurent Beauty eCommerce website.
  • For our bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. If you purchase Yves Saint Laurent Beauty products from unauthorized retailers or other unauthorized sources, we regret that we cannot offer you our money-back guarantee or otherwise assist you with any problems that you may encounter.
  • If you require further information regarding the return of any Yves Saint Laurent Beauty products, please do not hesitate to Contact Us. It would be our pleasure to assist you.

REFUND POLICY

  • Once the product is returned to our warehouse in the required condition, we treat the refund directly through the payment method used for placing the order.
  • If you paid by credit card, the value of the products returned will be credited to your card.
  • If you paid by cash on delivery, the value of products returned will be transferred to you via bank transfer.
  • The refunds can take up to one month to be completed depending on the working process and rules of the courier company and logistics. We thank you for your understanding.
  • We reserve the right to reject the return of products which are not returned in accordance with our return policy
  • In case you used a promotion code on your order, please note that the value of the promotion code is divided up proportionally among the total number of items on the receipt. In case of return, you will get the refund of the amount paid on the returned item minus the promotion amount applied.


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